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Privacy Policy

1. Introduction

This Privacy Policy outlines how HelloSoftware SA Route de Lausanne 134, 1052 Le Mont-sur-Lausanne, Switzerland ('we', 'us', or 'our') collects, uses, discloses, and protects your personal information when you access or use our website (Test Your English) and services. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and transparently.

2. Information We Collect

We may collect the following types of information when you use our website and services:

  • Personal Information: Name, email address, and account details provided during registration.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, and activity logs.
  • Payment Information: Details necessary to process payments, including billing information. All information is collected lawfully and with your consent, where required.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our services, including test evaluations and progress tracking
  • To process payments and manage subscriptions.
  • To communicate with you about updates, changes, or service-related information.
  • To ensure compliance with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. Your data may be shared with:

  • Trusted third-party service providers who assist us in delivering our services, such as payment processors.
  • Legal or regulatory authorities when required by law or to protect our legal rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the retention period expires, we securely delete or anonymize your data, unless further retention is required by law.

6. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no system can guarantee absolute security.

7. Your Rights

As an EU-based user, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access: Request a copy of your personal data.
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data under certain conditions.
  • Right to data portability: Obtain your data in a structured, commonly used format.
  • Right to withdraw consent: Revoke your consent for data processing at any time.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience and collect analytics. You may adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website. For more details, refer to our Privacy Policy.

9. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of our website and services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at : help@testyourenglish.co